I recently had Verizon Fios TV (and internet) installed at my house. Overall, I was extremely impressed with the level of service in notifying me about the install and the technician that was sent to do the job. However, I am having a problem, and it turns out I am not the only one.
I have new Sharp 32" LCD 720p tv connected via HDMI cables to the QIP-7100 Motorola HD set-top box. After watching the tv for about 30 seconds, it will turn to a green screen, yet the audio works fine. I need to powercycle both the box and the tv in order to get picture again, yet it will just happend again immediately. I have switched out the cables, inputs, etc and nothing works. The box does work if I use the 5 component cables, however that is not an ideal solution for anyone that is trying not to have a million ugly wires running up the wall.
So far, I have found on other blogs, that this is a known issue with the Verizon box, and that it has gone unresolved for almost a year. That is unacceptable, I hope my decision to move to Verizon because of Comcast's idiotic technicians and support was not a bad decision.
I did read on another blog that a patch is on the way, so let's see if it actually happens.